Frequently Asked Questions
New Jersey: Hudson, Bergen, Passaic, Essex, Union, Middlesex, and Monmouth counties.
We can book an appointment within 24 hours. If you have a special occasion and need your carpets cleaned before then, schedule your cleaning at least two days before your event. If we are picking up your rug, then make sure to schedule your appointment ten days before your event.
It is ideal not to let anything come in contact with the carpet until it is dry. Minimal steps can be taken across the carpet if necessary with stockings or booties on once it is dried to the touch.
Be extra careful when transitioning from a wet carpet to a hard surface floor; your feet can be slick on the bottom.
When the rug is cleaned at our facility, we have the means to control cleaning-related issues and effectively address pet odors, stains, fringes, etc. Unfortunately, not all rug cleaners are experienced enough to safely and adequately clean rugs, mainly hand-made and Oriental rugs. We have almost 30 years of experience that gets applied to the care of your rug!
Spot cleaning right when stains, spills, and accidents happen is vital to keeping your carpets spot-free. Remember to always gently blot when cleaning a spot and never rub.